Surfing the NY Times on a ridiculously gorgeous July 5th - don't worry I'm on my way out. There is an interesting piece about how Twitter has turned up as something useful. Turns out the savvy brands are watching their names on Twitter. Have a look for yourself:
PRACTICAL TRAVEL Twitter Comes to the Rescue By MICHELLE HIGGINS, Published: July 5, 2009 From bad airplane seats to poor room service, customers are getting surprisingly fast responses to their tweets.
PRACTICAL TRAVEL
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